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Warranty Information

Warranty

12 Month Limited Liability Warranty Information


Professor Ink offers a 12 month warranty on all products that are offered on our website.  Products that are in this warranty period and that have malfunctioned due to a manufacturing defect will be eligible for a replacement cartridge.  Depending on the circumstances, the customer may need to return the defective cartridge for Professor Ink to deem it defective and supply the replacement cartridge.  The warranty provided by Professor Ink will only cover a replacement cartridge that is deemed defective.  Professor Ink is not responsible for improper installation of the printer cartridge by the customer, or any physical or cosmetic damages that are involved.  Professor Ink cannot be held liable for printer malfunctions in any circumstances or personal property damage that was caused from any matter relating to the printer cartridge.  This includes that Professor Ink will not refund or replace personal articles such as clothing, office space, carpeting, etc, in an event that a cartridge is damaged and is leaking ink or toner powder.

All products offered by Professor Ink are manufactured under strict ISO 9001 quality control standards.  Although we do not personally manufacture the cartridges, Professor Ink will be more then happy to replace a defective cartridge within this 12 month period from the date of purchase.

Please contact us for any further questions regarding our warranty.

If you need to file a warranty claim, please visit our return section.